Assignment #2: Job Description Draft
Client Service Associate Imagine you are a journalist working on a breaking news story. You need expert opinions but do not personally know any specialists in the field. As a Client Service Associate at AlphaSights, that is where I come in. So, what exactly is a Client Service Associate? I asked myself the same question before working there. AlphaSights acts as a bridge between experts and clients. So, as a Client Service Associate, I am in charge of connecting my clients (like the journalist) with experts in the industry they are interested in. So, what exactly does this role entail? Below are three descriptions to help sum up the different roles of a Client Service Associate: Researcher Salesperson Project Manager Researcher In this role, the Client Service Associate acts as a Researcher for their client. We accomplish this by: Researching industry professionals and experts in the relevant field Identifying and vetting experts via phone call Stay...